In this seminar, Alan Cann of the University of Leicester considers the potential of social tools for researchers, based on both his own extensive experience and those of researchers interviewed as part of a study for the publication "Social Media: a guide for researchers."
Sometimes dismissed as trivial or irrelevant, Alan argues that social tools actually offer researchers an opportunity to improve the quality of their work through an enhanced ability to find, use and disseminate information. He considers how personal networks can help create, curate, filter and amplify relevant information as part of the research process.
He goes on to explore issues of privacy, barriers to contribution and personal and professional identity. He also recognises that there is no right way to do social media and that everyone has a different 'galaxy' of tools that they use in different ways for a different experience. As a result, finding the value in social tools can take time and commitment without necessarily providing an obvious immediate payback. The key is to recognise this and lead people towards their own lightbulb moment.
01:35 - AJ Cann
2010: If you build it, will they come? How researchers perceive and use web 2.0 http://www.rin.ac.uk/our-work/communicating-and-disseminating-research/use-and-relevance-web-20-researchers
01:56 - Sue Beckingham 1
This guide has been so useful!
01:57 - Steve Boneham
If you're using twitter to talk about this - we also have a suggested hashtag #nstalks
02:53 - AJ Cann
2011: Social media: A guide for researchers. http://www.rin.ac.uk/our-work/communicating-and-disseminating-research/social-media-guide-researchers
05:33 - Dave White
Galaxy is a good term
08:09 - Steve Boneham
I like the idea of social media being like an open kitchen
08:42 - Dave White
Yes, with a flow of people moving through it.
09:13 - Chris Graves - Cardiff University
Are you the same Dave White?
09:31 - Steve Boneham
Visitors & residents model explained by Dave White: http://tallblog.conted.ox.ac.uk/index.php/2009/10/14/visitors-residents-the-video/
09:35 - AJ Cann
Visitors & Residents: http://tallblog.conted.ox.ac.uk/index.php/2009/10/14/visitors-residents-the-video/
09:49 - Chris Graves - Cardiff University
Yes the same Dave!
10:25 - Dave White
That was a slightly better explanation of my idea than I usually give...
10:53 - Steve Boneham
Good post on what if (services like) twitter goes rogue: http://electronicmuseum.org.uk/2011/05/25/what-if-twitter-goes-rogue/
15:39 - Steve Boneham
Pressure to keep feeding the machine together with the reward a response brings is not insignificant on that work/life balance things
16:46 - Dave White
Sometimes by being resident I feel my 'hourly rate' drops. Sort of working all the time... ?
16:53 - Chris Graves - Cardiff University
There is a difference between lurking and engaging.
16:53 - AJ Cann
@JS We ckntrol the slides ;-) Which one would you like?
18:16 - Marieke Guy (UKOLN) 1
Do you think that some tools (like Twitter) can seem a little clique and it can be quite scary for people to fully participate
18:17 - Chris Graves - Cardiff University
Lurking is OK - so it takes the pressure off
18:21 - Steve Boneham
I don't mind the banal. Gives a rounder perspective on other people's lives, ideas, motivations
18:44 - Steve Boneham
Like having a chat at a conference over coffee vs the keynote
18:53 - Dave White
All the best tool allow lurking
18:54 - Chris Graves - Cardiff University
So it is good for adoption
19:01 - Sue Beckingham 1
I found initially it was helpful to pose questions
19:14 - Chris Graves - Cardiff University
19:15 - Emma Cragg (University of Warwick)
@Steve Boneham - I'd agree about the banality, you want to see people are human and have personality
19:21 - Steve Boneham
Hopefully by yomorrow
19:25 - Steve Boneham
19:35 - Sue Beckingham 1
In time you find you can answer others
21:16 - Steve Boneham
The network you build and engage with means social tools are different for everyone. Challenging for 'training' beyond what buttons to press
23:34 - Steve Boneham
And as a result of your hard work in that, people like me can become part of that network
24:00 - Steve Boneham
(....and hopefully vice versa)
24:27 - Paul Jinks
tallblog video link is giving a database connection error - is there an alternative?
24:39 - Steve Boneham
It's on blip.tv - give me a sec
25:36 - Sue Beckingham 1
Following a conference twitter# I collab with another to plan a future proposal (we have never met f2f) and its now been accepted
25:38 - SI (Newcastle University)
I'm the only person who is responsible for the website, I'm worried if I start it will take over my life!
25:39 - Steve Boneham
Visitors & residents video on blip.tv: http://blip.tv/file/2714106
26:03 - Steve Boneham
Sorry - think we killed his site :-)
26:06 - Paul Jinks
Thanks Steve =)
26:22 - Dave White
The whole server is down :)
26:37 - Steve Boneham
27:45 - Marieke Guy (UKOLN) 1
She need a good social media policy!
27:48 - Emma Thompson
may need 2 accounts - 1 for professional one for personal?
28:02 - Linda Saddington Hull University
SI, I think this is something that a few of us are afraid of
29:16 - Steve Boneham
Yep. Need to set scope and manage expectations.
29:37 - dot.rural
in our experiences you tend to get peak times of activity on social media anyway, usually when people are in the office
29:38 - Steve Boneham
Also, in a social space, students take on some roles
29:47 - Steve Boneham
(As Alan is just saying... I think)
29:51 - Dickon Copsey
On a practical level Hoot suite is a great tool to manage multiple facebook and twitter accounts ie. one post can go to all/selection
29:57 - Chris Graves - Cardiff University
The beauty of a lot of this stuff that it is mostly asynchronous
30:15 - Linda Saddington Hull University
There is also the possibility that you are browsing the web in the evening and a colleague using Skype notices that you are online and the next thing you know you are involved in work conversations at 9pm
30:27 - Chris Graves - Cardiff University
In other words a response some hours later or following morning works fine
30:33 - Jez Cope
It's worth remembering that unlike email, there's much less expectation that you will read every single message on e.g. Twitter.
30:49 - Dave White
t's quite easy to make yourself 'invisible' even when online
31:00 - RIchard Stamp (BSU)
Thoroughly recommend Tweetdeck for managing multi-accounts. You can even use it within Chrome - very clean and easy to use.
31:22 - Will Allen
Question raises wider issues re. changing working practices, roles and responsibilities...
32:06 - Will Allen
JISC's done some good work in this area recently... The "Work With IT" project ... will find the link
32:06 - Sue Beckingham 1
You wouldn't drink directly from a fire hydrant! Dip in and out of social media
33:14 - Will Allen
33:41 - Steve Boneham
@Sue - Networks are good firehouse filters
34:02 - Sue Beckingham 1
34:37 - Chris Graves - Cardiff University
You can have two identities if you want to - esp on twitter
34:38 - Jo Badge
Thinking about networks and audiences is valuable for yourself as well as others - I use twitter for colleagues, friends on facebook like Alan. Different tools helps to keep boundaries between different areas of your life.
35:27 - Chris Graves - Cardiff University
I have had work colleague on fb with a "Rasputin" identity
36:14 - Alasdair Mort
I've found that connecting with colleagues in a social sense on twitter/facebook has actually improved our working relationships. We don't talk about work using Facebook; Twitter, however, seems to be more suited to research.
36:17 - Paul Jinks
"facebooks for education" have been labelled "creepy treehouses" due to lack of allure to kids
36:17 - mhawksey
LinkedIn Groups are one to watch
36:17 - timjohnson
academia.edu is nice for academics
36:58 - Dave White
Tall blog back-up now
37:21 - Jez Cope
Subject-specific networks tend to lack the critical mass needed for good community building.
37:47 - dot.rural
Sorry, can you define what FriendFeed is?
38:13 - Sue Beckingham 1
Yammer is proving useful for small group discussions at work
38:17 - Jez Cope
Also, if I have several subject specific networks, there's an extra step of having to decide which network to use at any given point.
38:53 - dot.rural
Ok thanks :)
39:12 - Jo Badge
have a look at Alan's account on friendFeed - this is his personal science account, not the one used to talk to students http://friendfeed.com/ajc
39:35 - AJ Cann
39:50 - Jo Badge
@sue yammer is useful if you get a critical mass of people on there, like any other network
41:00 - mhawksey
@jo @sue Jane Hart has a number of case studies about businesses effectively using yammer (mass is key)
41:51 - Jo Badge
@martin - thanks - know it is well used at Hudersfield, see #yam tags on twitter all the time! pushes tweets into yammer
41:56 - Sue Beckingham 1
We actually use for project discussion so is small group (private) and is working well - avoids mass email!
42:04 - AJ Cann
Filter Bubbles? http://www.delicious.com/AJCann/filter_bubble
43:27 - Paul Jinks
interesting discussion with Eli Pariser about Filter Bubbles, Google, facebook and twitter as sources of info on Click: http://news.bbc.co.uk/1/hi/programmes/click_online/9520918.stm
44:50 - Steve Boneham
Filter bubble overview also available as a podcast from an event at LSE... http://www2.lse.ac.uk/publicEvents/events/2011/20110620t1830vSZT.aspx
45:23 - mhawksey
Last weeks #nstalks twitter network diagram http://mashe.hawksey.info/nstalks/
48:13 - Jez Cope
How do you manage to focus on the networks rather than the tools and still give people the support they need with particular tools?
48:17 - Elaine Garcia (Plymouth College of Art) 3
could you just put the books names back up
48:25 - sarahbrasher 1
If training researchers to use social media does not work, then what does?
48:29 - Alison
Are there any concerns about investing so much "intellectual capital" in what is a commercial tool (facebook) that can disappear/sell your details etc? I agree that you need a critical mass of people but I'm wary of completely relying on something like facebook...
48:34 - Dave White
wrt/ the blurring of boundaries between public and private you might be interested in my 'The Social Threshold' post http://tallblog.conted.ox.ac.uk/index.php/2011/01/26/the-social-threshold/
48:40 - Elaine Garcia (Plymouth College of Art) 3
48:52 - Sue Beckingham 1
Thank you, again another great talk!
48:56 - RIchard Stamp (BSU)
Some really useful links and helpful ideas - thanks Alan.
49:05 - Steve Boneham
I'll be doing it tonight - that work/life balance stuff again :-)
49:12 - Carol Gray
thanks, learned a lot!
49:12 - Simon Kometa (Newcastle University
49:18 - Lauren Roberts
49:22 - Alasdair Mort
49:25 - Paul Jinks
49:32 - SI (Newcastle University)
49:35 - Dickon Copsey
Do you have any useful resources to suggest for students on balancing the personal and professional while building a social medial profile...
49:39 - Tim Edwards
Thanks Tim (PSI)
49:40 - Nikki GS
49:42 - Paul Monahan
49:48 - timjohnson
Thanks Alan and everyone else :)
49:54 - Rob Daley (Heriot-Watt)
While this is all facinating, my constant challange is to identify the cost/benefit of engaging in any of these activities, including learning about them and their usefullness before plunging in! there are many places to start but whichone is the place for me?
50:09 - Andrew Thorburn
Thanks Alan - good talk, very useful :)
50:26 - Louise 1
thank you Alan and the contributors to the chat
50:37 - Joyce Nolan (Liverpool John Moores University)
many thanks to all involved - very helpful info
50:44 - Dave White
I suddenly realised everyone I would like to talk to in a pub was in Twitter.
50:58 - Chris Graves - Cardiff University
key payoff is following hashtag for a conference you can't afford to attend
50:58 - Denise Turner
Really helpful - thanks
52:02 - Chris Graves - Cardiff University
Then the hash tagged blog posts from attendees can often give a succint summary
52:18 - Emma Thompson
Absolutely - hashtags hugely important - have been training reasearchers and it is this element - finding conferences and people through hashtags that they don't know about twitter
52:26 - Enid Pryce-Jones Birmingham City University
Thanks for all the information - looking forward to following up on the suggestions
52:29 - mhawksey
@alison always worth keeping an eye on your exit strategy - if I need to get out how much can I take with me
52:38 - Steve Boneham
Hi Becky - hope to get to you in a sec
52:55 - Steve Boneham
plus others who are asking q in here
53:17 - Dave White
53:29 - Alison
Thanks Alan, @mhawksey!
53:35 - Phil
53:40 - Chris Graves - Cardiff University
I don't believe you're an addict!
54:17 - Steve Boneham
@Alan - one q from Rob Daley and Becjy had her hand up - if you have time
54:25 - Becky Kornegay 1
Hand down for me. I am in the US and wasn't able to make the webinar. The comments are useful, though. Do I remember the recorded session will be available later?
54:29 - Linda Saddington Hull University
Is self-discipline the key to a balance?
54:33 - Jill Macdonald
That is very true - iPhones also have the same effect!
54:37 - Will Allen
Vitae have some good short, consumable guides...
54:59 - Steve Boneham
My cost:benefit of twitter would have, like Alan's, meant it was a waste of time. Now prob the most important social tool I use
55:10 - Ann Barlow
55:11 - Elaine Garcia (Plymouth College of Art) 3
thank goodness for sky plus as I get carried away on the ipad and can then rewind the tv to see what Ive missed :)
55:14 - AJ Cann
55:16 - Steve Boneham
Hard to predict in advance which networks/platforms will win
55:25 - AJ Cann
55:27 - Will Allen
Also our web2practice guides aimed at new users: http://web2practice.jiscinvolve.org/wp/
55:29 - Dickon Copsey
Thanks very much, Alan. Very useful. Dave's post re The Social Threshold' blog also very useful
55:36 - Sian Prosser (University of Warwick)
Thanks very much!
55:41 - Linda Saddington Hull University
55:42 - Steve Boneham
55:43 - Chris Graves - Cardiff University
55:43 - Elaine Garcia (Plymouth College of Art) 3
thank you, very informativwe
55:46 - Emma Thompson
Really useful - thanks!
55:47 - Dave White
Thanks Alan. Great to have the Q and A fromal as well
55:47 - Sue Beckingham 1
Dave - and Twitter did lead to a talk in the pub!
55:47 - Jill Macdonald
55:48 - Emma Cragg (University of Warwick)
55:50 - Sally Patalong Coventry University
55:50 - Will Allen
Great stuff Alan :-)
55:50 - Dave White
55:52 - Jo Cordy (QMUL)
55:53 - michelle walker (northumbria university)
55:54 - Chris Falzon
Thanks - ver helpful
55:57 - Matt Mobbs (Uni Of Leicester)
56:02 - mhawksey
56:08 - Andy Tattersall
56:15 - Clare Barber (Teesside University)
Cheers - very useful.
56:29 - Matt Mobbs (Uni Of Leicester)
Will a link to the recorded session be posted somewhere?