Jamie has worked for Newcastle University since March 2002 and joined Netskills in July 2005. Previous to Netskills he worked as both a school secretary in the School of Neurology, Neurobiology and Psychiatry and a postgraduate admissions secretary in the Humanities and Social Sciences (HSS) Graduate School.

Jamie is responsible for the following within Netskills:

• Managing bookings and associated customer queries via both telephone and email
• Providing customer support and helpdesk for Netskills customers
• Arranging travel and accommodation for Netskills staff
• Organising and distributing workshop materials

Jamie also helps run Newcastle University's IT Training Suite facility along with the Netskills Administrator, Lisa Cornforth.

In his spare time, Jamie is a keen cyclist and also enjoys running. He also appreciates music and film of all genres.